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If you could change you hosting provider..
What is the #1 thing you would change about your hosting provider? I feel it?s so important to know what clients, companies, and individuals think about their product from a webhost so it is can be improved to meet your needs. Maybe its their dependability, or the level of service you get, or the support you don't get. What do you expect and deserve for your hosting provider? I look forward to hearing from you and thank you.
Philip L.
Red Apple Media
Not switching hosts but every good host responds to tickets amazingly quickly and has competent techs that can do whatever is requested of them (if managed hosting).
There is nothing worse than not being the most technical person out there but still feeling like you know more than the tech.
StunnerJesse,
I fully agree with you. Getting the problem fixed asap is mission critical at times, and when the support is not their when you need it, its frustrating. Great feedback, thank you. Just out of curiosity, do you have a direct number to a tech or just get the next available tech so each time its someone different when calling support? Thanks again
philip L
Red Apple Media
Hi Philip,Quote:
Originally Posted by dotcomhost.com
We just send an email that turns into a support ticket and someone is usually always right on it.
When I was an affiliate, I loved my host but whenever I saw a reply coming from a certain tech I knew I would have to hold his hand or ask him to escalate it.
I always felt bad because he was a good guy but he didn't know his stuff... At least my stuff.
If I did get it escalated it would go to the support department manager who really knew his shit.
I figure to only have one sub-par tech out of an entire department wasn't that big of a crime and I accepted it for what it was.
I opened a hosting account with a provider mentioned here by another member(s) last Spring.
The host is so heavily blacklisted by spam filters, that I didn't even get my welcome e-mail from them, after paying my $30!
So I dropped them.
I also didn't like Cpanel.
I do like hosts that have WordPress plans, or similar plans for common software platforms. Like WP, and several social media scripts, even bulletin board scripts like this forum.
So instead of focusing on dedicated this and that server accounts, instead a e.g. WordPress account, where they keep the WP version and security up-to-date.
Or, even more of interest to us here, a Mansion account, or one of the other adult membership site CMS script packages. Again, the host maintains the version and security, and related sub-packages for e-commerce and file storage, while we maintain the design theme and content.
Since so many sites are going away from custom written scripts, to customized packages (even one of my bank sites looks and feels like WP!), let us just worry about the color schemes and content.
You do the "hosting" work, starting with the package maintenance.
Thank you Nickbaer for the feedback, and I agree with you 100%, you worry about what your good at and let the hosting company do what they do best, but at least show the customer you care! Thanks again
Quote:
Originally Posted by nickbaer
I generally like my host, and recently negotiated a better price on bandwidth. But I still wish my bandwidth price were lower.
CONSISTENT DEPENDABILITY is something I really keep an eye on. I have to say that Way3.com has done just exactly that!
getting back into this, need a hosting company that's good and will not break the bank, spam me people
Way3.com
Been with Chris and company for many years now and they really go out of their way to make sure your sites are online and getting the full speed needed. Their prices are by far as competitive as it can get. Highly recommend them!
thanks ill check them outQuote:
Originally Posted by Mansized
You should start a new thread Roy, as this one was created in 2012 by Red Apple Media. If you want information on other hosts, then a new thread would be appropriate.
who know about that post