DHD Media

Connected.co - Client Services
5:16 PM PDT

This notice is to advise you that as of Monday, August 31, 2015, DHD Media?s payment processing platform will be decommissioned and DHD Media will cease providing payment processing and related services.

For merchants who will be processing on Connected.co?s new platform moving forward, it is highly recommended that you complete your integration by Friday, August 21 to avoid resource bottlenecks during the final week of August.

For merchants who wish to utilize a payment processor other than Connected.co moving forward, it is of vital importance that such arrangements are made, integrations are complete, and payment processing is transitioned to your new provider prior to August 31.

For merchants requiring customer data exports be provided to a payment processing provider other than Connected.co, DHD Media must receive data export requests by no later than Friday, August 14 to allow enough time for exports to be generated prior to DHD?s platform being decommissioned.

Please don?t hesitate to contact client-services@connected.co to inquire about processing with Connected.co, to request data exports, or if you have any questions. It has been a pleasure serving you!


Regards,

Client Services Team
DHD Media

I've used DHD as a secondary biller to CCBill, since 2010 when PayPal (not our pal) flipped me off for the second to last time.

Of course, if PayPal had a steady policy towards adult, there would be no need for any other biller. Customers want, and only want, PP.

I've used DHD as a secondary biller

Connected.co | Client Services
5:53 PM Aug 11, 2015

Dear DHD Media Merchant,

This notice is to advise you that as of Monday, August 31, 2015, DHD Media’s payment processing platform will be decommissioned and DHD Media will cease providing payment processing and related services. Please read every detail of this email to determine what applies to you and your company.

For merchants who will be processing on Connected.co’s new platform moving forward, it is highly recommended that you complete your integration by Friday, August 21 to avoid resource bottlenecks during the final week of August. If possible, please reply to the last email conversation you have with us to continue your transition.

For merchants who wish to utilize a payment processor other than Connected.co moving forward, it is of vital importance that such arrangements are made, integrations are complete, and payment processing is transitioned to your new provider prior to August 31.

For merchants requiring customer data exports be provided to a payment processing provider other than Connected.co, DHD Media must receive data export requests by no later than Friday, August 14 to allow enough time for exports to be generated prior to DHD’s platform being decommissioned.

If we do not hear from you before August 31st, we will assume that no action is needed and your account will be closed and no export of customer data is needed. We will be retiring the existing platform and all data that has been stored by DHD Media will no longer be accessible.

Please don’t hesitate to contact client-services@connected.co to inquire about processing with Connected.co, to request data exports, or if you have any questions. It has been a pleasure serving you!


Regards,

Client Services Team
DHD Media
(310)255-1288