That is certainly a valid point Patti. But how many potential sales are you losing because you aren't impressing the guys with the big monitors (and dollars)? 800x600 looks absurd on a 19" or bigger monitor. An 800x600 page is just a tiny strip down the middle of the screen. Not impressive.
Yeah I have to say when I saw those big tours of Robert's, I thought, "Oh I want to promote those, they're going to sell well"
I think Jim has a point. Why worry so much about pleasing the 17%, if the other 83% aren't happy with the product, or they're tired of squinting at small videos, maybe they'll move on.
Michael
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