9 hours later .......

"Dear Epassporte Cardholder:

At this time, Epassporte does not have the capability to allow the
transferring of funds from Epassporte to a bank account (currently in
progress)."

Ok, so I'm royally pissed off right now. I was specifically told by ePassporte customer service that if I added a bank account to my account, I could transfer funds there from my ePassporte account.

So, why the hell did I add a bank account? I already had 2 credit cards on file to fund my account when needed.