Here we go for a possible solution..

1. go to tools dropdown
2. go to internet options
3. delete cookies
4. delete files and make sure you check the offline files and then say ok....

that should do it, but if not then:

1. go to tools dropdown
2. go to internet options
3. click on settings
4. view objects
5. delete anything that doesn't say installed

Just tested in on GA's machine and it seems to have worked like a charm :thumbsup:

Regards,

Lee