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I just noticed for the last couple of days the notification emails ive been getting when an affiliate makes a sale are about 3 days old, is this normal?
I just got hit with a bunch of them from the 18th and yesterday i received a load from the 17th.
I thought these were supposed to be sent immediately after a signup to one of the sites has been made?
Regards,
Lee
Hello Lee,
To answer your question, there have been occurances where this can happen, but it indeed is not normal. If you could please call in or shoot me an e-mail with your account info, and I will generate a report for our programming department to have this looked into for you.
Thanks
James A.
Client Support Supervisor
Clientsupport@ccbill.com
1-800-510-2859
Lee,
It has been happening here to. We had a bunch come in yesterday that were from 2 days prior.
James,
Thanks, shooting you an email now :)
JB,
Good to know it isnt just us then, i checked this morning again and we've just received a bunch from back in December too along with some rebill emails.
Hopefully if you shoot an email to James also he'll be able to get it fixed up for both of us :)
Regards,
Lee
Just want to say thanks to CCBill for getting this problem fixed so quickly :)
The last hour or so ive been getting sales emails as they happen :thumbsup:
Regards,
Lee