Panda AV blocks CCbill cookie

CCbill affiliates, have you noticed a decrease in signups from CCbill programs lately?

I recently installed Panda Antivirus on one of my desktops. I got tired of PC-cillian trying to take over every aspect of my computer and it was an absolute resource hog. Panda promised to be leaner and better. And overall, I've been quite happy with it... until now.

I followed a ref link of a site that my partner is promoting. And I noticed a little box pop up in the lower right of my screen saying something like "spyware blocked". I've seen that box popup many, many times before but never really paid notice. Today, I clicked on that little box to get 'more details' and it BLOCKING THE CCBILL COOKIE!

I almost never run my AV software at full tilt. I usually relax the settings somewhat so my surfing exerience isn't disrupted by AV software. But with Panda, I'm not even sure if you can allow all cookies easily. I am getting other cookies in my cache, so it's not blocking everything. But there is something about the CCbill cookie that Panda hates... and that SUCKS!

Thats terrible news.

It's amazing this obsession with cookies among antivirus/spyware program writers. It's like they just add these checks to beef up the "detected threats" list to make the software look more useful and "find more pests" than the competition.

One of the first thing I do when I install a new AV product is to turn off all cookie checks.

I'm not promoting many ccbill sponsors so I have not seen a dent in my sales. I just hope Panda won't be getting too large share of the market.

Might be worthwhile for ccbill to contact Panda and first ask nicely and then send a cease-and-desist if they don't fix the problem.

ccbill tracks by both cookie and IP. Cookie tracking is immediate and all non-tracked signups are then batched through IP comparisons to ensure affiliates are properly credited.

If panda blocks a ccbill cookie, its not a big deal, the affiliate will get credit for their sales....but it may just take a few hours for them to show up in ccbill's stats.

cheers,
Luke

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Originally Posted by Xstr8guy

CCbill affiliates, have you noticed a decrease in signups from CCbill programs lately?

I recently installed Panda Antivirus on one of my desktops. I got tired of PC-cillian trying to take over every aspect of my computer and it was and absolute resource hog. Panda promised to be leaner and better. And overall, I've been quite happy with it... until now.

I followed a ref link of a site that my partner is promoting. And I noticed a little box pop up in the lower right of my screen saying something like "spyware blocked". I've seen that box popup many, many times before but never really paid notice. Today, I clicked on that little box to get 'more details' and it BLOCKING THE CCBILL COOKIE!

I almost never run my AV software at full tilt. I usually relax the settings somewhat so my surfing exerience isn't disrupted by AV software. But with Panda, I'm not even sure if you can allow all cookies easily. I am getting other cookies in my cache, so it's not blocking everything. But there is something about the CCbill cookie that Panda hates... and that SUCKS!

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we generally track by means other than just pure cookie, thus (not sure if you checked) you should still have gotten credit for the sale

we are working on our new affiliate system and its going to be released toward the end of the summer, so we are currently exploring new, different and innovative ways of tracking traffic

btw, first thought that popped into my head when i saw this thread was that i wasnt sure why you just singled us out, we are not the only ones out there that control affiliate systems :)

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Originally Posted by corvett

btw, first thought that popped into my head when i saw this thread was that i wasnt sure why you just singled us out, we are not the only ones out there that control affiliate systems :)

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i just re-read the thread, are you saying that it affects our cookies differently then other tracking systems cookies? we may have to test this out

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Originally Posted by corvett

i just re-read the thread, are you saying that it affects our cookies differently then other tracking systems cookies? we may have to test this out

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Yes, with 'other' billers or NATS or MPA3, I don't get the same pop-up warning that the CCbill cookie triggers with Panda. I even get the warning when I log into my CCbill admin. It seems like CCbill cookies are on Panda AV's shit list. ;)

Btw, I will test it now. I've been dying to join NewYorkStraightMen for a while now. I'll report my findings here in this thread.

I signed up to NYSM from my partners affiliate code about 5 minutes ago. And so far it is not showing in his stats.

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Originally Posted by Xstr8guy

I sigend up to NYSM from my partners affiliate code about 5 minutes ago. And so far it is not showing in his stats.

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lets give it a bit more time....

It showed up! It took about 10 minutes to show in the stats. :D

My apologies to CCbill for starting this thread. As Luke pointed out, CCbill uses other methods to track sales other than just cookies.

But it does bring up a good point with all of these Anti-virus programs that come pre-installed with paranoid settings. Surely it can't be good for affiliate tracking.

Quote:

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Originally Posted by Xstr8guy

It showed up! It took about 10 minutes to show in the stats. :D

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Quote:

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Originally Posted by Xstr8guy

My apologies to CCbill for starting this thread. As Luke pointed out, CCbill uses other methods to track sales other than just cookies.

But it does bring up a good point with all of these Anti-virus programs that come pre-installed with paranoid settings. Surely it can't be good for affiliate tracking.

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no apology needed, imo discussions such as these help the community understand and watch for potential issues :)

but thanks for offering it

btw, you guys are going to love our new affiliate system :)









awesome,

Quote:

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Originally Posted by Xstr8guy

My apologies to CCbill for starting this thread. As Luke pointed out, CCbill uses other methods to track sales other than just cookies.

But it does bring up a good point with all of these Anti-virus programs that come pre-installed with paranoid settings. Surely it can't be good for affiliate tracking.

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DRAMA!!!

LOL

Nah thats good, at least CCBill became aware of a potential issue, even if it really wasnt :)

Regards,

Lee

the one thing I really love about ccbill (and epoch) is that they always get on these forums to help out and to deal with questions quite fast :)