ccbill ... active column

hey all,

do any of you know what it means when a sale in ccbill turns red (instead of green) and it says "N" under the active column. I can't find anything in the help files.

Cheers
Dzinerbear

Dzinerbear,

All this means is that the account is inactive and no longer billing/rebilling. It has either been cancelled or it has expired.

-Paul

Okay, I thought that's what it was, but I'm not understanding it still.

Yesterday, I had a surfer sign up for a membership to one of my sponsors. It showed up in the recurring column, and it's read.

So am I assuming the surfer signed up for a recurring membership and then immediately cancelled the rebilling part of it?

Thanks
Dzinerbear

That is most likely what happened. If you have the exact subscription ID I can tell you for sure.

paulk@ccbill.com
i c q 248615940

Paul,

I sent you a private e-mail and BTW thanks for being so quick to answer this question. It really wasn't a big deal, just one of those oddities that make you scratch your head, but it's sure nice to know ccbill's watching the boards and responding to webmasters.

Thanks
Dzinerbear

Happy to help. Reply sent.

Hmm another CCBill rep on board, thats great stuff, welcome Paul :thumbsup:

Regards,

Lee