TSGroup obviously has some kind of grudge to bring into the public square, since Chip is here and very visible (almost) EVERY DAY!!
Something smells fishy.
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TSGroup obviously has some kind of grudge to bring into the public square, since Chip is here and very visible (almost) EVERY DAY!!
Something smells fishy.
I'm sick of lies and this attitude - that is the only reason why I'm here.
And I would like to say that no one tried to contact me since then.
Another things I want to say is "Ogh, really?!"
A referred affiliate?
clip2net.com/page/m0/976243
If so, and you blame me for asking for support from my "subaffiliates" in this tread, then where are my referral $$$?
Support ticket you say?
Does that look like a support system with tickets?
clip2net.com/page/m0/976254
24 hours on the phone? well, check your voicemail for my message again.
No billing records for the phone? How about this call?
clip2net.com/page/m0/976295
Or was it a mailbox again?
As I said above, if you wish to discuss this issue with us, please do so using our support ticket system, which is very clearly linked from the main page of our affiliate site, http://www.gaybucks.com/contact.html. We do not address issues involving an affiliate's sales data or payment history in a public forum for obvious reasons.
"freshgaypics" is listed as a subaffiliate (not a referred webmaster) in our NATS because both of you reported the same tax identification number to us. So if you are not related entities, one of you is improperly reporting your tax ID information to us. And we still do not have a W9 for you.
We would like to help solve your issue and get you paid, but you are neither encouraging us to want to help you, nor helping us help you, with the messages you are leaving here.
At this point, as I said above, AJ has requested the statements corresponding to the period where the checks were written to determine whether those checks were cashed (again, we're talking a couple years ago here) from the bank, and once we have them, we will be able to figure out what is due and get it paid.
I don't know if you've ever heard the term "you'll catch more flies with honey than with vinegar" but it is applicable here. We are very reasonable people and are more than willing to work with you to resolve this issue, but creating drama and making accusations will neither get you paid faster, help your cause, nor harm us, so I would encourage you to make use of our ticket system so that we can assist you in getting the issue resolved; in light of your accusations, we do not feel it appropriate to address this matter by phone, and we will not address details of the situation in a public discussion forum.
Chip, thank you for responding and explaining.
I still can't understand why if you're on-line I can't talk to you over the phone.
My goal is not to make a public show out of this, but to get paid and I would appreciate actions about that rather then attempts to say that I'm obviously wrong because this tread is "fishy", so not a fight back but a cooperation.
The support link from NATS is not working.. but okey, I will try contacting you over the member's support site if you still don't know who I am, what is my problem or how to contact me!!!
contact link works fine for me:
http://www.gaybucks.com/contact.html
my guess is that he prefers a written conversation so that he will have records of what was said and so there's no misunderstanding from being misheard. that's why i prefer online communication.
Quote:
Originally Posted by TSGroup
This thing all sounds so unreal to me.
Everyone can contact AJ & Chip but this guy???
And this coming so close to the XOD thing is very fishy indeed.
Oops, please disregard -- I didn't realize there were a second page!
My greetings to all of you.
Remember my story about not being paid from gaybucks? I was trying to get my payment almost since the beginning of this year. Back in May I did manage to get some responses, when started this post but, till now, there is no payment and there is no response through the support site for almost a month now.
First, for more then a month, we were waiting for the reply from the bank, who was to state that the checks were not cashed (or issued). Anyone who has a bank account in the US knows that there are limited time limes when bank is suppose to reply for your inquiry.
All this time I was assured that their account standards are very high, they have to follow all the US tax reporting regulations and etc. How does that match the necessity to get a reply from the bank to know if you did pay to a person or not? I believe your records should have all that, no?
Within few weeks I suddenly found out that they are only waiting for my w9 form. Ogh, what a joy. Non of the e-mail addresses worked to send it to (what a pity), so the only option was to submit it over the support site.
Success? Hell no.
I was responded that I can not change my payto details now. That they don't want to pay to a company they don't know and a company "registred under a PO box address". That the company I ask to pay is not the one who made all this sales.
I did change my payto information only when find out that was not paid at all and decided to get all the money in once. All this time my account information was 100% accurate and the account was under my name.
Whatever, guys, issue a check to my name! (with your cool and responsible accounting system should do that easily).
And guess what - no reply for a month. This time I have all the records guys.
Should we move this thread to "cheaters" section?
This is why we refuse to support NATS affiliated sites unless we are comfortable and have a high knowledge level of the sites owners.
We will always use CCBill affiliated sites.
Well, true, but these guys never seemed to be some kind of amateurs! Used to be a respected and trusted program.
@TSGroup
I can imagine your frustration but I also got the impression that GayBucks were willing to look into this matter and even did, the only thing they needed was a W9 form they said earlier.
If you completely change your payout info, so also company name etc, you must understand that they are suspicious at the least. Look at it this way, if someone, for whatever reason, manages to get a hold of your password and send a request to change ALL payout info and gets YOUR earnings, wouldn't you be screaming hell on boards like this one too?
Also, in the 3 months this post has been around, you seem to be the only affiliate who seems to have a problem.
Best way is to get on the phone again, not for administrative purposes but for talking "in person", explain your point of view in a civilized fashion and ask for theirs.
In the end, if you are actually the account holder, then your name must appear somewhere in the old info no? Send them a copy of your ID to prove them you are the rightful owner.
I'm just trying to point out there are always 2 sides on a coin, not taking sides here.
Good luck!
They still are by many, you have Chip and AJs contact information from the last time you were in touch with them, why not use it again and get this issue resolved?Quote:
Originally Posted by TSGroup
If you are unwilling, or unable to prove that the company name you are changing your account to is the same as the one they already have on file, im really not seeing how them taking security measures to ensure that the right person is getting paid is a problem, i know i wouldnt want anyone to be able to change my company information on an affiliate account that had sales in it without them asking for additional information.
Regards,
Lee
So, Affiliate signs up to this board and makes a long post about not getting paid from GayBucks.
GayBucks responds with some very good reasons why Affiliate has not been paid, most importantly the change of address to a US address thus requiring a W9 from Affiliate.
Someone apparently associated with Affiliate signs up and has only post chiming in complaining about Programs not paying affiliates.
GayBucks goes through extensive and thorough records, which support their claims.
Affiliate posts nothing short of a rant.
It appears to me GayBucks has handled this situation with utmost restraint and professionalism.
AJ and I appreciate the support from our community members.
As we have previously stated, we do not discuss affiliate business issues in public forums. However, since claims have been made that don't really convey the full story, I will clarify.
This affiliate signed up and was originally paid by us using a company name and address outside the US. This was later changed to an address to a US address. To be compliant with US tax law we must have a W9 on file for proper IRS reporting for payments to US companies. This affiliate took a very long time to provide this document to us. After nearly a month he sent us a W9 containing questionable information. The company name and other information on the W9 was completely unrelated to the company that made the sales with us. Upon further investigation, we discovered the company to be a check cashing place operating out of a PO Box at a UPS store.
The company on the W9 appears to have no connection with online marketing or affiliate sales, and does not seem to be owned by or related to this affiliate. Since the sales were not made by this check cashing place, and we have no relationship with them, our accountant advised us that we could not legally pay (and 1099) one company for services rendered by another unrelated company or individual. We advised the affiliate of this quite some time ago and asked for a correct W9 for his company. He has yet to provide us with one.
I should also state that we have responded to each message within 24 to 48 hours, and usually much less, but the affiliate sometimes takes 7 to 10 days to respond to our responses, and in most cases does not clearly address the issues that we have brought to his attention, other than to tell us we're wrong. While we want to work with any of our affiliates with issues, we also believe that we've developed a reputation for honesty and integrity, and don't appreciate attempts to tarnish our reputation by going to the boards when someone isn't getting his way. In short, we can't and won't violate IRS and money laundering regulations in order to keep an affiliate happy, and have previously stated this.
We have asked that all communications be done through our ticket system so there can be no loss of emails or claims of messages being sent when
they were not (on either side.) Because of prior claims of phone conversations that we have no records or recollections of, we are not
comfortable communicating via phone with this affiliate.
We remain ready to resolve this issue, but we don't appreciate tactics like this. We will not comment further on this issue.
Hey, guys.
Well yes, I know how it sounds, I'm the only person who's having a problem.
What I did from the very beginning was a civilized way - I called and said "Hey guys, there is an error" but no action took place (however, was promised). Later on I was told that I never showed up, so now I have to rely on places where I can have traces.
But what do you know? Here is a two different stories, the supporting site before this post and after. I saved a page and here is a screenshot. Feel the diferrence.
my saved page:
http://clip2net.com/page/m0/1623686
current support page:
http://clip2net.com/page/m0/1623750
Cheap, guys!
Sure, you can now say that I'm not responding or blame me for boosting this topic around, but, luckily, GB don't decline that they still owe me the money. Where in your TERMS or PROFILE page it says that I can not change the payto information later on? Yes, I use cashing services for US-issued checks as I don't live in US. Who told me I can't? Ogh, now, when I made these sales & rebills, it's a good idea to tell.
It's really nice of you guys to worry that much for my moneys safety. Sure, they are much safer on your bank account! Such a great idea not to pay: what if you're not the one who did all the sales?
Or what if I stole the passwords, yeah, and doing all that, calling, e-mailing, posting around the forums. Verifying the changes by e-mail, showing my ip, asking to send the money to the OLD account details - a cheater for sure.
So, anyway, why don't you respond, here and now:
If you can't CHANGE the payto address for some reason, why don't you send the money to the same address and to my name, those you have in your recodrs? That was my question back in July, the one you deleted so gently from your supporting records.