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Who Didn't Pay Me?
There's threads on other Forums about "Who" paid me?... Often a sponsor program will pay out using a 3rd party company that send out checks or ACHs with names that we can't figure out.
I thought, as a follow-up to a thread that I started a month or two ago about a dying business that was dying because of laziness on the part of their staff, that I would start a thread "Who Didn't Pay Me?"!!
Today is the 10th. For 9 years, an important player has paid on the 10th. Like clockwork, on the 10th. Except when the 10th fell on a Sat, Sun or Bank holiday, then we got paid as soon as they and the ACH banking network could catch up. Sometimes Monday sometimes Tuesday.
Today is the 10th, and I didn't get paid!
Why does this bother me? Because in the past 2 months, daily sales revenues with them have fallen, suddenly, drastically, to about 40% of usual.
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Got paid today.
It seems they use a smaller bank, lower on the ACH priority list. I guess they have to get an earlier start to their day, to make the cutoff, if not a full day prior.
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A former big player, who faded into the background for a few years, is making a big come back!
Got paid by them today! I look for them from the 10th to 13th, on average (with allowance for bank holidays).
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Glad you got paid ... that's always a happy dance moment :)
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Yes, especially when sales with this huge player have fallen off a steep cliff!
I notice it's been kind of quiet around here and elsewhere. I wonder how many people are seeing a similar seismic shift with the revenue partners they're working with?
I am looking to put up my own member site network because of that. It still seems to me it's a good time to take matters into one's pwn hands.
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I wonder if it's the same company with hopeless staff that I'm having problems with? After I complained strongly last month my earnings this month so far are less than $1. An amazing coincidence that there should be this worst-ever-in-12-years-as-an-affiliate 11 day period after I complain.
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Hi DirtyRatStudios - It is amazing how with some companies, earnings periodically drop drastically. Sounds manipulated to me.
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I had a big VOD company fiddle around with my content for several months this spring. After 4 years of pitiful earnings, I pulled the plug at the beginning of the month.
That's a PayPal deposit that I will be chasing down in a few days - after their Pride partying.
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So I complain and suddenly the June total is less than one third that of May. Lowest earnings in 12 years... Yet in June I added the most new members in a month since last September.
I still haven't had the cheque from them. They reckon they mailed it to my old address by mistake. The Royal Mail say my redirect is working fine. Someone is actually going to go to the apartment, which is empty, for me and see if it's there. I suspect not. But then I expect the company will say it got lost in the mail. That won't be very credible because I think in 12 years (and most of the time getting a cheque every month) only one has ever gone missing.
Sad times when a once reliable company comes to this :( However I have more than 1,400 members on my account and I've always thought it strange that the earnings didn't increase more. That must surely mean that most members tend to only buy once or twice, as I add more members every month?
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I really worry about the concept that our webmaster affiliate members are "for life"! I, too, have found serious peaks and valleys with membership revenues.
A steady climb often during the winter months. A couple of months of sustained sales, then a quick drop off, often not to be restored for some time.
I did try an experiment last winter, where I created a member through my affiliate link, and bought $10 of viewing time, on 2-3 occasions. Of course to watch MY movies!!
A couple of months later, that "member" got a promotional e-mail from the company, offering me free minutes. I haven't taken the time to walk through accepting that offer, but I suspect that if I take the company up on the offer, that the member will get switched from my webmaster account, to theirs.
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It's now the 11th, and this big company has not paid. 9 years, quite faithful on the 10th, an occasional 11th (12th, 13th) when the 10th was a weekend or bank holiday.
July 2014, the 10th was on a sunny Thursday. No blizzards, hurricanes, tornados, floods, volcanic eruptions with lava flows.
Today is Friday. ACH sometimes works on Saturdays, sometimes not.
Good thing I work 7 days a week.
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Payment Notice From AEBN
07/10/2014
Affiliates and Studio Partners,
As you have probably heard, the Operation Choke Point campaign, designed to crack down on potential fraud, has been setting its sights on the adult industry. Instead of targeting only fraudsters, Operation Choke Point casts a wide net. Since Operation Choke Point began, banks have been terminating the financial dealings of legitimate, law-abiding corporations across a broad spectrum of legal industries, including the adult entertainment business.
We were previously informed of our bank’s intention to exit the industry and that it would no longer accept AEBN's business, despite being in good standing and having a compliant business history. On June 30th, we were informed by our bank that our ability to disburse funds through ACH and wire transfers was being terminated that same day. This came after previous assurances that reasonable time frames would be given to properly transition our business to avoid operational disruptions.
This development will delay some of our business payouts to studios and affiliates – payouts that otherwise would have been seamless, standard operating transactions as they have been for years. A new banking relationship has been finalized, and ACH and wire functionality is being re-established. We will begin to make disbursements on time; however, this interruption is likely to delay some disbursements for up to a week as the payment information is transferred to the new system. This is a one-time delay and once the new system is set up, disbursements will be made on time.
This news follows similar high-profile bank account closures for banking customers who were in good financial standing and happened to work in the adult industry.
All of us here at AEBN place a high value on our business partners and understand the challenging economic realities we all face. We are doing everything we can to minimize business disruptions. We apologize for any inconvenience. If you have questions, please contact your studio/affiliate sales representatives through the contact information listed in the “Contact Us” page at www.aebn.net.
Sincerely,
The AEBN Team
AEBN
500 Archdale Drive
Charlotte, NC 28217
704.529.1600
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For webmasters here, who have female traffic that likes softcore male, I have 200 VOD movies on AEBN with non-sexual male nudity. With AEBN being the top VOD platform, and being able to leap-frog financial obstacles in their way, now is a good time to think about strengthening business with AEBN.
My soft-core male theater on aebn.net is "Triangle Dream". They pay a healthy 30% to webmasters.
http://gay.theater.aebn.net/dispatch...id=AEBN-022522
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I've been paid faithfully by AEBN for 9 years. Since they started doing business with the bank mentioned above, there were a couple of times payments were late, and my Rep grumbled about the staff at the Bank.
I don't remember anyone complaining in March 2012 when we got paid twice! Same amount, a couple days apart! (Of course, the next month, the extra payment got deducted!!)
For all of the companies they own in San Francisco, I'm confused as to why they bank in their hometown, with visions of the cast of Mayberry RFD and Dukes of Hazzard working security, and processing!
I like Payoneer a lot - since 2008. I didn't like PAXUM at first, but every idiotic obstacle I encountered and complained about, Ruth got fixed. Paxum is now quite impressive.
I get paid from Programs in the US, Canada, UK, and EU. I like to travel, therefore hate checks, but for the one processor who does not do ACH, but does do checks, all of my Banks have Apps with take-a-picture deposits. Almost as good as $30 Wires (which cost $15 to send and $15 to receive).
One Program pays me from Canada to my UK Bank through Western Union (via IBAN). A US Program uses Bill.com / IDMpay (ACH). The rest use PayPal or good ol' ACH.
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While AEBN moves to another Bank...
On the 9th Anniversary of my relationship with a lesser player, its "management" company decides to go and reset our minimum payouts to $150!! In this age?!?!?!?
I had been at $50. And while I earn between $50 and $150, it is SUMMER, and people aren't sitting home watching VOD in the SUMMER, as they do in the WINTER!
Then, I'm feeling sorry for myself because another on-line reseller who I had been doing $1200/month with, all of a sudden has no sales posted since June 20!
Being the tactful business person that I am, I did start off this morning's e-mail with "Are Stats broke...?
The answer was: "YES". New accounting and inventory software. Stats are not being posted, but sales are, and one of these days, sales will be posted to my studio and affiliate account.
A relief, BUT, in the middle of 2013, when there is a built-in downturn in DVD and VOD sales to start with, why spend time and money on a new software system? That is obviously more than $200 QuickBooks...
I wish companies would spend as much time and attention to sales and marketing, as they do with accounting tiddling.
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I was reading on another forum, about a member who was charged $15 by his bank for a "direct deposit".
There are important terms regarding US Banking that are being confused here.
"ACH" and "Wires".
"Direct Deposit" has become synonymous with "ACH" (Automated Clearing House). It all kind of started 20-30 years ago with Direct Deposit of Social Security benefits. But don't assume that every Company equates "Direct Deposit" as "ACH". Some think of "Direct Deposit" as "Wire", because they charge to send "Wires".
There is a product/service called "Wire", and there is a separate product called "ACH".
Banks charge $15 to receive "Wires", $0 to receive "ACH". The theory from the Bank's side is that the money is available the same day, and there is some human intervention required. My experience is that they money is available the next day.
Many companies charge $15 to send a "Wire". There are separate software or on-line Banking pages required to send "Wire" vs sending a "ACH".
Be careful about confusing "ACH" and "Wire" when using the term "Direct Deposit". In fact, don't use the term "Direct Deposit" at all - use "ACH" or "Wire". They're two different things. Two different prices. Two different procedures. Apples and Oranges.
Some of this carries over to people residing in other countries, wanting to receive money from US companies. International Wires cost $35 to send, on top of whatever your Bank charges to receive. Plus currency exchange fees.
Companies like Payoneer and Paxum soften the blow, by having the per withdrawal fee, or annual card fee, which at around $5, is somewhere in between $0 and $15.
Banks like HSBC, that have world-wide bank branches, allow for the transfer of funds from e.g. a US bank account to UK bank account, for $5 plus a reduced fee for the currency exchange. This is all in compliance with "money laundering" rules, because there is a monthly limit.
The bottom line: if you confuse terms, and you get charged more that expected, don't blame the company you gave the instruction to! Learn the terms, and stop confusing them.
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I sent my AEBN Rep an e-mail this morning, after the post I read elsewhere, negative towards AEBN. That post wasn't fair (see above regarding confusing "Wire" and "ACH"). But...
Just received:
"By now, you are aware of the disruptions to our normal financial operations experienced earlier this month. The short notice and large volume of outbound payments meant that we were unable to transmit any payments by ACH. As a result we were forced to send these payments by wire. Unforeseeably, a charge of $15 USD per wire was added. We regret the confusion and inconvenience this has caused. Because this was a cost you should not have incurred, each wire fee charged will be reimbursed.
We expect the next commission run to return to our standard payment procedure. However, if any wires continue to be sent in place of an ACH, you will again be reimbursed.
Please accept our heartfelt apologies. If you have any questions, please contact your sales rep.
Thank you for your patience.
The AEBN Team"
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Today turned out to be non-stop banking day! :)
The AEBN struggle. Letting them know that people were venting publicly, instead of working privately, first, about the age-old concept that Wires have Bank fees, and ACH does not. Everyone should know that Wires have bank fees. I'm going to skip this month's payment, since it has to be by Wire, even if AEBN is now going to rebate the fee, because I don't want to deal with changing my account profile for a one-time event.
Then, a bad partner, who had lost 3 shipments of my DVDs, and dilly-dallied around with getting new content live that they didn't lose. Last month they were rude about it, again, and the response times were lagging, so I sent them a DMCA!! Got a quick reply that they would pay up. Today I reminded them that they hadn't sent the payment. So an hour later I got a Paxum. Paxum expires passwords every so often, and that is a real hassle. After several clicks on links that didn't work - because I find out, I needed to close a window they opened, and start from closed windows, and a 10-minute block on logging-in because so many clicks on their links had failed - I did the withdrawal to my US bank account. Past experience shows I should received it by Friday! That is impressive! Now if they would just stop screwing with the passwords, and fix the password reset process!
A once super, then shaky, and now steady partner paid today, pretty much on time! They send Wires, but their bank is my bank, and when their bank sees that they send a Wire to an account at their bank, they waive the $15 fee! I didn't know that when I opened the account 2 1/2 years ago, but was pleasantly surprised when it happened. I just liked the pretty GREEN color of their bank building! Considering that I have received at least 22 "Wires" in the past 30 months, that's $450 in $15 fees saved! Since the bank does not have branches here out west, if I use their bank card in an ATM here, it costs me $7!! So I do an on-line Bank-to-Bank transfer (ACH) between one of my banks that doesn't charge for ATM use in cities where they have ATMs. No cost, but the downside is the 3-day wait. Banking days wait. Which seems to always include weekends! But, I'll have it Monday, no fee! And I don't need it until a week and a half after that!
CCBill paid promptly today, by US Mail, and I deposited the check via my Bank's iPhone mobile banking App. And got an e-mail acknowledgement that it is processing. It will post - clear - tomorrow.
A down-hill partner didn't pay this month by the 15th. I wrote and they responded that I didn't make the minimum of $150! I replied with proof that the head guy acknowledged by e-mail that he personally set my minimum to the minimum of $50 three months ago when they returned to ACH, and that I had been paid promptly since then as amounts were over $50. Of course I complained that someone there had tinkered with my account settings. That brought on a wave of denial and delusion. But a word that they were going to ask accounts payable for sure. That was yesterday, Today, the stats reporting page changed - as in stopped. Was told to go use another URL, which displays a different format for column data (think Excel spreadsheet columns).
I worry that this might not end well - for them. If a $400/month partner, that drops to $300, to $100, has to unilaterally change minimums, there's no bright future. That and the abusive rep. Another one might be about to bite the dust.
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Almost forgot! A company that pays from Canada to UK, sent electronic payment notice today! Probably will see that post, again, on Monday! They use the business side of Western Union to make mass electronic payments, no charge. The UK/EU version of US "ACH" is about the "IBAN".
I think I am right about this, with limited experience: "SWIFT" is the European version of US "Wires", for which there is a charge. Might be the reason why from the US, "International WIRES" cost $35, twice the in-US fee. US to SWIFT to bank. Two fees.
ACH = in US.
WIRE = in US.
IBAN = in UK/EU.
SWIFT = in UK/EU, maybe further east and Mid-East.
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If you are a US-based studio or webmaster, receiving Wires for which you are charged $15 by your Bank to receive...
Bank Of America charges $12, at least with "Green" Accounts. Green, or "eBanking", accounts have a couple of qualifications: !) You don't do Teller transactions in branch. Only ATM and on-line. 2) You select all of the options for "paperless'. The monthly service charge is $0.
If you receive a lot of Wires, for relative amounts where $3 over the course of a year might add up to a utility bill, or share of a month's rent, or registration fee for a "summit", you might consider a BofA account.
That works for me, because I like to travel. I currently live 1 1/2 blocks from a BofA branch, and the ATM accepts check deposits, cash deposits, and cash withdrawels from any Bank card I have. I went inside once when the ATM didn't work in the 100?F heat, and they waived the Teller transaction fee. However, the mobile APP does check deposits, and Bank To Bank transfers work real well.
When in the UK, I take advantage of BofA's relationship with Barclay's. Use of Barclay's ATMs with my BofA card is free, with a reduced currency exchange rate commission. I believe, but you can check on-line, BofA also has European relationships with DB and a couple of other Banks for free ATM use with the BofA card.
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XTube is certainly proving to be a great partner in this day and age of Banking SNAFUs.
I'm on Payoneer with them. As you know, XTube pays semi-monthly via Payoneer, on the 5th and 20th, for the pay period ending 2-weeks prior.
This month, the 20th is on Sunday, and instead of making us wait until Monday, the 21st, they paid us already today (the 18th)!!
Hooray for XTube. And for Blair!
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Paxum, despite having a clunky website, which has taken a variety of complaints directly to Ruth over the past two years to get fixed, is proving to be a fast mover when it comes to withdrawing balances to (US) bank accounts.
The withdrawel I started on Wednesday early afternoon, wound up in my Bank account earlier this morning!
That is a very acceptable, and actually quite a remarkable period of time (2 banking days)!
Good going, Ruth!
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The company that pays from Canada to UK, via Western Union (through one of WU's business mass payment products, perhaps Payments Up Front), that e-mailed me that my payment would be initiated today, actually was received by my Bank and fully posted today!
That's now as much as 3 days earlier than I had projected.
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I read elsewhere that web masters constantly have trouble getting paid, and getting replies to payment inquiries from programs that use NATS.
Right now, there's a thread on another forum about a program run by a guy who used to be in LA, when I was in LA. At the infamous August 2007 LA webmaster dinner (when a competitor got tooted up on too many cocktails and screamed at me in front of 100 other customers in a drunken blackout episode), he slouched in his chair holding his glass of straight liquor, scowling at me through half-open eyes the whole time. Besides not liking his content, I can't be thankful enough that I am now not part of whatever bad business there is with multiple webmasters complaining about not getting paid.
I promote one NATS program. I have been below minimum payout for almost 2 years, maybe 3. They did write to me, finally, 4 months ago that they would pay me anyway, but that never happened, and my balance is still $29.95.
I use CCBill because all of the programs I promote are aggregated, together with my own sponsor programs, so meeting any threshold I set becomes one aggregate threshold, not "many" NATS thresholds. $25 for checks, $250 for Wires (because of the $15 they charge to send and $12 my bank charges to receive, becomes 10% off the top of my earnings).
DHD/Commercegate pays via free ACH on threshold of $100. And Epoch. (I'm new to Epoch.)
This business of a NATS program sitting on earnings because it has been below minimum threshold for an extended period of time, especially after the close of the books for the calendar year, is just bad business. At least CCBill, DHD, Epoch keeps programs honest by holding and dispersing funds, and with a reasonable minimum of $25 (for checks).
And NATS programs that don't communicate? Try that as a CCBill program!!! You'll get an e-mail - at the least - from Client Support.
The other day I tried to signup as a webmaster affiliate for a program I found here, or another forum. The webmaster signup process started out looking and acting like the standard webmaster signup through CCBill, but the click-on-submit didn't produce the normal result. I called CCBill, and they tried it and got the same bad result, and immediately contacted the program.
When I click webmaster/affiliate signups and find out that a program is NATS, I close the browser window.
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On top of feeling down that it is mid-summer, when sales are weakest anyway...
Two of my important sales channels are having on-going, system upgrade problems with Stats reporting. As in "NO" stats for 40 and 10 days respective.
The longest promised that its Stats would return about 2 weeks ago, the other promised this morning that its Stats would be back to normal by July 31.
And now a third, had Stats problems yesterday and now this morning. Maybe that is a "Sunday" thing, with certain staff not on duty today, as they are Mon-Fri.
Between the summer sales season, and the allure of the live cams for customers, updating Stats systems is not making for a happy summer for affiliates and studios.
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On Saturday and Sunday, XTube stats were at $0. Scary to wake up to that.
Chargeback reconciliation I feared.
So I wrote to Blair, and this morning's stats (for yesterday) were the equivalent of 3 days stats! So how ever stats were lost over the weekend, they were found this morning.
What an amazing, bright, honest, capable company.
Hooray for Blair!
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That's right, nowadays members who join chose a nonrecurring charge or cancel after seeing it all and some come back some don't. The days when people did not mind a monthly regular
deduction are basically over.
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You know it is a/an:
A. Awesome
B. Amazing
C. Apocalyptic
D. Head Scratching
day, when XTube out-performs AEBN!
Time to head over to my thread at http://forums.gaywidewebmasters.com/...ing-30-on-AEBN and start promoting and earning 30%!
There's great content, with even greater technical quality, and player options, with AEBN. Including Roku.
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Wednesday and Thursday, Jul 30 and 31, were amazing days.
9 ACH payments arrived on-time, and for the right amounts. Actually, 1 was a day earlier than the norm.
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AEBN says they're back in the ACH business, for the Aug 10th payout!
I hope so!
I'll let you know Tuesday
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Got pretty good trustworthy news that CCBill should be on track for ACH payouts!
Not sure how many Hip HIP HOORAY's I can paste to express my relief
Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY
Breath.
Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY
Deep Breath.
Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY Hip HIP HOORAY
Faint.
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Someone on another forum posed a question about why CCBill has not been doing ACH,
What I was told, in 2010, is that they used to, and one day some schmuck said they didn't get their ACH, and CCBill had to eat thousands. Said there wasn't proof of delivery.
I don't buy it, I've been paid thousands, monthly, by AEBN, Amazon; hundreds monthly by HotMovies, DogGone and others, going back to 2005.
But I do know there are schmucks out there, who can and will try to cheat the system.
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If you're watching for your AEBN ACH this week:
"The bank is in the middle of processing direct deposit payouts right now and you should see it by the promissory date of the 15th."
If I had been "the bank", I would have done this yesterday! If not Friday!
Dear bank employee(s): Is your bank ever late running pay checks for you, bank employees?
Well, then, don't be late running our pay checks!
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I got my AEBN ACH this morning! Their new bank must be on a higher tier than their previous bank, because I seriously was looking for the ACH to arrive tomorrow!
My bank is on a top level Fed tier - meaning no additional helper banks to go through to get between them and me. So their's must be also.
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I feel bad hearing that my friend Robert Chandler missed a CCBill check for $25 (got one before and one after).
CCBill wants $20 to stop-pay the missing check, and re-issue.
One bad piece of advice he was given, was that he should just ask CCBill to add the amount to his next check.
What that person doesn't get, is that CCBill won't, unless they stop-pay the missing check, for $20. And one week isn't enough time to wait to see if the check turns up.
I would think any company is large enough to not stop-pay a check under $100, in order to keep a customer satisfied. I can't think of any advertising a company could do - to attract new customers - that would cost less than $100. Gaining new customers is one thing, retaining existing customers is another.
if the check shows up in Robert's mailbox, he would let CCBill know, and mail it back (marked VOID in his handwriting).
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Got XTube Payoneer this morning (21st). Was looking for it yesterday (20th). Less than 24-hours later is not a negative.
Xtube earnings have been at a 3-year high lately, thanks to Blair, so like after a blizzard in Minnesota, maybe it's taking a few extra hours to shovel all of the money!
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Today is the 28th.
7 ACHs from Amazon arrived over night. (3 US sales, 2 UK sales, 2 EU sales, all in USD). 1 was for DVDs, 6 were for photo Books. Apparently no earnings from the Affiliate side, which is disappointing, but understandable since Google favors bigger players.
Getting paid on the 28th makes paying rent handy, since the 31st is on Sunday, which is not only a non-business day for banks, but Monday, Sept 1, is Labor Day, a US bank holiday.
This month went smooth-ly.
AEBN about 1 day late on the 12th, as they switched over to their new bank. ACH.
HotMovies relatively on time on the 14th. ACH.
CCBill, 3 checks on Wednesdays.
XTube/Payoneer, 5th and 21st.
Amazon companies, 28th. ACH.
Barnes & Noble will be by Tuesday. They are a bit more strictly the last day of the month. We'll see if they make the effort for Friday or Saturday, since the last day of the month is Sunday, followed by Monday holiday. ACH.
I have 1 Canadian vendor that pays by direct deposit in GBP to my London bank account. Their minimum is ?100GBP, which is $168 USD! Don't always get paid monthly by them! That's a steep minimum, in USD.
I believe I have only one "NATS" program that I "promote". They have owed me $29.99 on a $50 minimum for 2 years, and have refused to "clear the books", by paying up no matter the minimum, on Dec 31, twice.
As noted before, CCBill is the only vendor that does not pay by ACH. Checks arrived, and usually within 10 minutes, are deposited into one of several bank accounts that offer check deposit via mobile banking App. ACH has been on the table with them for 4 years.
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A reminder for all CCBill Clients and Affiliates:
Monday, Sept 1, is Labor Day, a US bank holiday.
This is one of those weeks that payments will be 1-2 days later than usual.
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Last Dec-Mar, I had a big vendor suspend payouts to studios and webmasters, while they reorganized. Got a big ACH in April, followed by July (they pay 90!!! days out).
No ACH in August! I wrote to my rep, no response. I Live Chatted with the Live Chat Operator last Thursday, who got him on the phone, and relayed that he had received my e-mail but was too busy to write back! I guess they took Labor Day Friday off, as well as today, Monday.
No ACH. No response.
Not a good omen!
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Got my AEBN ACH this morning. Looks like they've recovered, and handed on both feet.