Does anybody have any luck contacting these folks? I haven't. I have been trying for over a month and not gotten a phone call back.
Printable View
Does anybody have any luck contacting these folks? I haven't. I have been trying for over a month and not gotten a phone call back.
I had an awful time getting them to respond to my emails. By the time they finally did, I had lost interest in buying ad space.
Btw, they did eventually join our affiliate program and they send me some nice sales.
Exactly the same deal here. We used to buy ad space there and it was always productive. But we also find that we have to layoff ANY ad venue for a few months when it starts to slow, then return with new ad material which is seen with fresh eyes by the surfer. However, they keep sending traffic and making sales do to their inclusion in our affiliate program. I do wish they were more responsive. I do not believe in bad-mouthing folks the instant something goes wrong, but I checked back and my first email about returning to the advert program was dated May 7th. I can only guess that they are either chosing to keep this source of traffic for our site to themselves or they are simply not being professional. Telephone, email and online forms have all done nothing.
And it's odd that a company with such a major presence in our market doesn't have a rep to visit the boards and answer questions... or even to promote themselves.
Well maybe I will run into them at a show and they can ask me why Manifest doesn't advertise with them anymore. I will explain that it isn't for want of trying.
I used to deal with them a few years back and I think it was Mike that responded to me promptly and fast via email and chat. I'm not sure if he is still with Men ON The Net, but if you email maybe request Mike.Quote:
Originally Posted by Alex_Manifest_M
The salesman I dealt with initially was very good, but he left soon after we signed. The traffic and conversions are very good and with adverts could be better, but I'm not gonna fly to NY beat on the door. I just wondered if it was me or had others had the same issue.
have you tried to PM bigbob here at the boards ? he got back to me that way..
but yea, emails is a whole other ballgame sadly..
No.
I never have troulbe getting someone on the phone and I've had amazing luck with them. They're also really open to suggestions where it comes to promotional ideas.
First, our apologies to anyone who has encountered problems trying to contact MenOnTheNet.com. Our online form should direct your inquiries or questions to the appropriate personnel.
In the future should you have any problems obtaining a response through our online contact form, you can always call our office directly at 954-491-1414. Normal business hours are 8 am to 5 pm EST.
Michael Deak
Freya Communications
MenOnTheNet.com
Hey Folks;
I will be the first to admit that we have had some customer service e-mail issues in the past. Let me please correct this and make myself available to anyone for any reason at anytime.
BIGBOB - Affiliate Traffic Manager
rkopke@freyacomm.com
(954)491-1414 x 117
or
Steve Mason - Advertising Sales/Account Rep.
smason@freyacomm.com
(954)491-1414 x 110
ICQ-292-876-489
Thanks - Sorry,
BIGBOB
The MoN folks have been in contact with me now. I do appreciate the follow up. We will figure out what has happened and resume our relationship.
Thanks guys with particular thanks to Michael D, Senior Manager
Michael & Bob Rock! Badpuppy has advertised with MenOnTheNet since the beginning and have had great response from all of our advertising, whether on the main page, category banners, or featured listings.
Hope to see you all at the show this weekend in Hollywood!
agreed.... Men On the Net RocksQuote:
Originally Posted by lisa
I love Men on the Net! Great company with even greater people!:heartu:
I've had good experiences with them and haven't had any issues contacting them. I usually just icq them, if you still have a problem let me know.
Thanks,
Mark