we are finally getting our site back up, and i mailed epoch / paycom support to install the password stuff since we've changed servers.
10 minutes later, tai got back to me - it was all done. i tested it, and everything worked fine. then i wrote for new prices, and some linking info, and within another 15 minutes, tai had sent that to us.
thanks, epoch! your support is rockin'!
and rand, if you see this - please tell tai i said "thanks again!"
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