Paycom cancel page problem?

[IntenseCash.com]

Has anyone else had this problem? When a paycom user cancels they are supossed to be offered a discounted membership (if you have that setup). I have done this myself and it used to work fine but for a past 2 months it has not offered the discount, it just cancels the member. Anyone else notice this? I am trying to get Paycom to fix this.

Thanks,
Mark

[basschick]

have you either called support on the phone or talked to rand?

[IntenseCash.com]

have you either called support on the phone or talked to rand?

I thought the problem was more than just my account but they checked into it and some of my product codes did not have the discounts. They are fixing everything now.

Mark