Does anyone have any good rec's for some easy to use, simple help desk software.
We have too many people, answering customer stuff remotely, and I want to wrap it all up in one easy to use web interface....
Thanks,
shaun
Does anyone have any good rec's for some easy to use, simple help desk software.
We have too many people, answering customer stuff remotely, and I want to wrap it all up in one easy to use web interface....
Thanks,
shaun
We use PerlDesk for a lot of sites we run.
Easy and can setup departments, reporting, require login, and lots of cool things.
But if you need a stonger system... kayako is the king.
We use this one for everything. It works really well for us...
http://www.inverseflow.com/products/helpdesk/index.php
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