Im up to my 12th for the day and we usually get 1 or 2 a day :eek:
Regards,
Lee
Im up to my 12th for the day and we usually get 1 or 2 a day :eek:
Regards,
Lee
where do ya find declines on the ccbill reports? i don't see them in transactions...
Reports > Analysis > Declines
I actually have mine setup to email me for every transaction / decline though so im seeing them in email rather than in reporting. Thats the only reason i noticed it to be honest, that folder usually has 2 emails a day which amounts to around 10% of total emails sent, today though, it was at least 50% of total emails sent.
Regards,
Lee
Hell i looked and for the last two days it says i have sent no traffic even i wrote them but dont have a response yet and my average is about 10k hits across the board a day to the various sites i have with them.
could just be one or two users retrying a heap of times
just checked our stats... Nothing unusual here.
i had 4 in a period of 14 hours on the 16th - 17th. we usually have none or one in 24 hours. three said Score Decline and one said Do not honor.
_ap_ - ccbill shows you the names and times of the declines.
Originally Posted by Lee
Lee,
Please give us a call with your info at the number below in my sig. I'll have one of our techs look into this issue for you to make sure everything checks out ok.
Regards,
James A
Client Support Supervisor
1-800-510-2859
ClientSupport@ccbill.com
n0ice service.. i'll have to post here next time signups are down :cheese:
bc - name data doesn't always cut it.
lee - did u try de-duping your data by IP address or are they real declines?
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