CCBill Webadmin / Stats Report Errors

[Lee]

I just tried logging in to webadmin and am getting the following error message:

You do not have access to the specified report! Unable to connect to authenticator. Server configuration issue? Error1 : java.io.IOException: Too many open files

Is anyone else getting the same error?

Also, I have a bunch of sales made by affiliates today and so far, im only showing 1 of them under the 'referral sales #' reports column just in case someone from CCBill reads this

Regards,

Lee

[MiamiB]

I have been getting the same error message for several hours now also...

Lee

[basschick]

i'm getting it, too.

lee, if you send a couple complaints, will we automatically get a bunch of sales the next day?

[Tristin]

yup, me to, sucks, I'm getting a lot of traffic right now, hope I am not missing out on sales :hmmph:

[CCBill_Adam]

Hey Lee,

The db error should be all cleared up by now. If it's not, please contact us.

If anyone has any questions at any time we're here 24/7/365 at clientsupport@ccbill.com or 1-800-510-2859.

Good Luck,

Adam K
CCBill Client Support

[Tristin]

ya it seems to be fixed :groovy:

[Toni_Enzo]

Well... I still get...

"Error: A server error occurred. We apologize for any inconvenience."


Doesn't seems fixed to me :frown:

[Lee]

Im still getting the errors too Adam.

Regards,

Lee

[Toni_Enzo]

And still getting some dollar signs and "error bla bla bla"... and I'm not even going to mention today's ratio:boo:

[davespeedoevans]

Still getting here too boys.

My sales confirmation emails are still coming through though so touch wood it isn't effecting signups.

[basschick]

i can get further in but when i tried to see referring urls, i got

You do not have access to the specified report! Unable to connect to authenticator. Server configuration issue? Error1 : java.io.IOException: Too many open files

[tyrain]

The problem mentioned remains for me also... but I find clicking once, or a few times, on the "ok" of the error message seems to finally get me into the reports, which seem to be live and active.