Originally Posted by
Lee
So far as surfers becoming members of a site for 3 hours then calling customer support for a refund AFTER they have downloaded GIGS of content?
Quite frankly, if a member downloads a couple of hundred gigs of content i dont expect them to be refunded.. No matter what.
Would be nice to know what your policy is exactly on offering surfers free access to paysite members areas because, thats pretty much whats happening when your customer service muppets do that.
The member liked the sites content so much that they grabbed hundreds of gigs of movies before calling customer support 3 hours later so i really dont expect them to get refunded, no questions asked!
Regards,
Lee
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