CCBill Declines - "Do not Honor"

[TropixxxStudios]

I was running a report of declines and I found one that says "Do not Honor". Does anyone have any idea what this reason would be for a decline?

Thanks. - Michael

[gaybucks_chip]

I think that's a generic decline message from a particular Visa or Mastercard institution, as in "don't accept this card" ... so in actuality, not any different than "decline" except different wording. Perhaps it was a foreign bank or something.

[Lee]

Thats for an expired, cancelled or stolen card i beleive isnt it?

Regards,

Lee

[basschick]

yes, it is - although back when we ran cards in person, stolen or misused cards were often pickup cards, not just do not honors.

Thats for an expired, cancelled or stolen card i beleive isnt it?

Regards,

Lee

[TropixxxStudios]

Ok, thanks. The wording was what was confusing me.

[Lee]

Theres actually a page in webadmin that explains what all the 'reasons' are, the only problem is, whenever i need it i can never find it but it is definately in there LOL

Maybe Paul, Mark or Gary can let us know where to find it when they see this thread

Regards,

Lee

[BoneJack]

The decline reasons can be found in the help section of the CCBill web admin. Here is a link to the list.

ccbillhelp.ccbill.com/internal/content/decline_resp_rpts.htm

If you have any other question please feel free to contact us at clientsupport@ccbill.com. We have techs in the office 24/7 365 days a year.