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Thread: Nat Net support Script

  1. #1
    If everybody is thinking alike, then somebody isn't thinking. Wowmediacash's Avatar
    Join Date
    May 2004
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    295

    Nat Net support Script

    We love the National Net support online ticket thingy that we use with them for support issues.

    I have lots of corporate things and projects and requests going on and Im using a a media company. Do you know of the same type of nat net script or alike that I can install, and basically create a online tickets for each project / request we make and the the media company can reply if they wish with any replies and or can complete the project/request and then close the ticket as finished completed etc. Not really interested in the email part of Nat Net just online etc

    Anyone know of anything ? cheers Peter

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  2. #2
    On the other hand.... You have different fingers
    Join Date
    Feb 2004
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    Kayako esupport is probably the most widely used one. Solid, robust, full-featured, and includes the email support (which works both ways; users can email the ticket system to create a ticket.)

    There are several clones of it, but we tried several before getting esupport and have been delighted with it ever since.


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