Cellphones, Wireless

Consumer Reports: Verizon has highest satisfaction rate among major US carriers, AT&T is lowest

By Brad Molen posted Dec 7th 2011 2:28AM

It's annual satisfaction survey time for Consumer Reports, and the magazine has a few results to share in anticipation of next month's issue. It appears that regional provider Consumer Cellular topped the charts -- the survey rated scores from 66,000 online subscribers -- though Verizon was ranked the highest out of the four major players for the second year in a row, followed closely by Sprint and T-Mobile.

According to the survey, the latter company was still "significantly better" than last-place AT&T. The full results will be published in the January 2012 issue. Your own personal experience with each provider may vary depending on your locale, of course, but 66,000 people have certainly made their voice heard.

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I have to admit, I'm looking to change off of AT&T when my contract is up. I like the rollover minutes, but there are places I've gone that just don't have service available plus cost for a data plan looks to be cheaper with other providers.