As part of our ongoing investigation into the events on Wednesday 7/11/2012, our onsite engineering team has recommended an upgrade to our core routing platform. This maintenance will be performed on 7/17/2012 and 7/18/2012 between the hours of 4-6 AM EST. During this period, there will be approximately 15 minutes of downtime each night while we perform major code upgrades as well as replacing some failed hardware.
We apologize for the short notice but in order to provide the best possible experience for our customers, it is imperative that this be done as soon as possible.
As always, should you have any questions, please feel free to submit a ticket at https://www.mynatnet.com or call us toll-free at 888-4-NATNET (international: 678-247-7000).
We thank you for your patience and understanding during this time.
Warmest Regards
Bill VanVorst
President
NationalNet
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