ccbill ... active column

[Dzinerbear]

hey all,

do any of you know what it means when a sale in ccbill turns red (instead of green) and it says "N" under the active column. I can't find anything in the help files.

Cheers
Dzinerbear

[CCBill Paul]

Dzinerbear,

All this means is that the account is inactive and no longer billing/rebilling. It has either been cancelled or it has expired.

-Paul

[Dzinerbear]

Okay, I thought that's what it was, but I'm not understanding it still.

Yesterday, I had a surfer sign up for a membership to one of my sponsors. It showed up in the recurring column, and it's read.

So am I assuming the surfer signed up for a recurring membership and then immediately cancelled the rebilling part of it?

Thanks
Dzinerbear

[CCBill Paul]

That is most likely what happened. If you have the exact subscription ID I can tell you for sure.

paulk@ccbill.com
i c q 248615940

[Dzinerbear]

Paul,

I sent you a private e-mail and BTW thanks for being so quick to answer this question. It really wasn't a big deal, just one of those oddities that make you scratch your head, but it's sure nice to know ccbill's watching the boards and responding to webmasters.

Thanks
Dzinerbear

[CCBill Paul]

Happy to help. Reply sent.

[Lee]

Hmm another CCBill rep on board, thats great stuff, welcome Paul :thumbsup:

Regards,

Lee