what's up with AEBN?

[basschick]

almost every morning, my partner messages me and says the videos on our aebn feeds don't work. and they sure don't - the pages load, the video pop up comes up, but the player just says READY when you try to play it.

it's been happening on and off for a while. anyone know what's up?

[Kewlaidkiddd]

Hi Basschick.
If you could, either give me a call, or an email or pop me a message on messenger - I need to get your account info so I can look into your problem and find out whats up.

Thank you

[basschick]

thanks. you've got mail.