So, I get an email to my business email address, with my business name from Verotel that says this:
Dear For demos,
Thank you for ordering a ticket at TicketsClub to:
http://www.chaosvideo.com/wrmixedsc.htm#mf30-07
The following codes are to be used to login and will provide
immediate access.
Usercode xxxxx
Passcode xxxxx (I changed these untill it get's sorted out)
Amount USD 34.95
'CNP*TicketsClub' will appear on your credit card or bank
statement as the beneficiary of this transaction.
For billing questions or remarks, please email
support@verotel.com. Always mention both your
usercode and passcode in your correspondence.
Kind regards,
Verotel Support
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WTF? I say! So I wrote them back saying this:
This is an error. I have already forwared the email I received, to your support email address. I just wanted to be sure that you received it.
I did NOT oreder a ticket with your ticketsclub for the site
http://www.chaosvideo.com/wrmixedsc.htm#mf30-07.
I am requesting that you check into this matter imediately.
I do not have a credit card and so I am wondering...
#1, HOW you can say - "'CNP*TicketsClub' will appear on your credit card or bank statement as the beneficiary of this transaction"?
#2, How can you NOT send a "comfirmation" email to asure that you did in fact receive the right email and or credit card?
#3, Allow whom ever did signup to use a false email?
I had been a webmaster that used your cc prosessing, but some time ago, I canceled my account with you.
It concerns me that I would have received such an email as this one.
Please check into this matter as soon as possible.
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Firstly, has anyone here ever heard of this site?
And, yeah I haven't had my business cc for about 6 months now (This would be the email addy they sent the email to)
I checked out the links provided that were on the email for Verotel support and they DO go to the Verotel site.
I wrote to Verotel and haven't heard back yet.
(Yes, I'll be calling them too)
I'm wondering though (for those of you who use Verotel) is this standard for them? I mean, is this the kind of email they send out to their new members of TicketsClub? If so, seems a pretty lose way to do business and pisses ME off!
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