I have been testing ynotpayment for a client this past week. I have not found anything on any boards about this new payment system. I also realize they have a policy of not answering questions in forums. IMHO, this makes it very difficult to evaluate so I thought I would share my experiences here:
1) the application process is simple and straight forward, but they do not approve applications until they have it in their hands with a copy of your ID (only accepted via post)
2) it seems their support is limited to USA business hours. From Australia it always took at least one day before I got a response.
3) the password script that is required on your server is php. I thought this was insecure so I asked if they had any .htaccess file that could be used to protect their script by limiting the IP address to their own servers - they did not and they warned against doing this as it would cause problems when they changed their IP address. They did inform me that the script has its own security mechanisms.
4) on the paysite's join page, you have to include a call to load their java scriptlet, unfortunately this is extremely slow and resulted in the test join page load-time going up from a few seconds to well over a minute
5) I tried a test signup to see what the surfer would experience. Their signup pages force you to enter a telephone number so their automated system can call you and provide you with a pin number to complete the signup procedure....but they don't tell you how to enter international phone numbers. Interesting security measure, unfortunately, I could not get this to work.
6) their signup pages also ask you for your name & address which is normal, but for some reason it would never take my address info. My first try was with a po box, they informed me that they do not accept po boxes. My second try was with a normal address, it still did not work. I wrote them about this and 2 days later I still have not heard back.
7) their signup pages have a "click for live help" link, nice feature but unfortunately it did not work. I enquired about this and the response was "We have received your comment and forwarded it to the appropriate department." Unfortunately I have not heard back on that one either. That one is 3 days outstanding now.
Overall, I think they need time to work through these issues before I would recommend this billing solution to anyone.
cheers,
Luke
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