CCBill, Are you having payment problems???

[derekt]

We received our check today. Thanks for your support EVERYONE, especially Paul from CCBill :-)

[bregot]

OK, I read all Ur posts and I really need add my 3 cents.

I run my business in Europe. That means I have to wait about TEN days to receive the cheque. Then pay a fee to cash it, and then wait another TEN WORKING days to have the money available. Ten "working days" is usually two weeks if there are no holidays. So, as U see, it happens quite often, that I have my money available one MONTH after cheque was sent.

So, as U see 3 days delay is still not such a problem, guys!

Do I have alternative? Well, yes of course. CCBill can wire the money. But since my bank is here in Europe (although it originates from US) I have to pay USD 30.00 for the wire!!! It was always hard to understand: The international wires in my bank are free of charge if U do it on-line. All domestic wires and payments are also free of charge. All my European clients (I'm a primary producer) have the wire transfers free of charge. So why does it cost so much in US? Can't U open an account in European bank and make the EU wires cheaper?

And why CCBill can't use PayPal or ePassporte? I'm sure it would also be cheaper and more convenient to many of us.

[wildwildwest]

[...] So why does it cost so much in US? [...]
And why CCBill can't use PayPal or ePassporte? I'm sure it would also be cheaper and more convenient to many of us.

Yeah, Paypal! I vote for that!

[derekt]

I think if they were smart, paying by ACH would probably be best. They would save so much on postage. :wtf:

[gaybucks_chip]

I've never been able to get a straight answer out of CCBill (or Epoch) as to why they won't do ACH. I've heard all sorts of bogus reasons, though. Several of the off-brand billers do offer ACH at little to no cost, so there's no regulatory reason why it could not be done.

My suspicion is that by sending checks, CCBill and Epoch play the float between the time the money is actually due and when the checks clear, and, given the enormous amounts of money involved, that adds up to a significant amount of interest, even at 2 or 3% APR for a couple of days, for CCBill.

I know that we (Gaybucks) don't pay for outbound domestic wires from our Bank of America account, and so, given than CCBill also banks with BofA and does a bazillion times the volume we do, they probably don't either, so the $15 or $25 or whatever it is they charge for wires probably offsets the value of the interest they lose. Because everyone knows that ACH transactions cost little to nothing to process, my guess is that they know they can't get away with charging $15 for an ACH payment, so by simply not offering it, they keep the interest, and if someone wants to pay for a wire, they effectively pay the value of the lost interest.

I even suggested once that CCBill offer an intrabank transfer option for their customers who also bank with BofA (since BofA makes this available and it's totally free, easy to track and implement, and is virtually foolproof) but of course that went nowhere as well. That further led me to the belief that it's a revenue center for CCBill... which, honestly, I have no objection to; I just wish they'd either own up to it, provide a plausible reason why they don't do ACH, or start offering either ACH or intrabank transfers.

[derekt]

Very well said Chip!
Perhaps someone from CCBill will read this, think about the thoughts you threw out on here, then mention it to someone and perhaps whether it's now or in the future they will consider it.

[bregot]

I'm so glad to see I'm not the only plastic/virtual money freak here ;->

I've got accounts in three different banks here and I can do everything on-line. The only reason I visit the bank these days are CCBill cheques.

So, write a petition to CCBill and I'm first to sign it!

[derekt]

Maybe you can initiate it? Then we can work on getting it out there. Just a thought. :toff:

[12clicks]

I have a question and I hope it will be taken in the spirit I meant to give it.

considering that many of you have been with CCbill for years, do any of you morons make posts when your checks come like clockwork?
or just the once a year post when it doesn't arrive exactly when expected?

[derekt]

"you morons?" you could have said, "you guys." However, since I started this forum, and you've named me as well as others as morons... I'm not giving you the respect to answer that.

[bregot]

(...)considering that many of you have been with CCbill for years(...)

I asked them many times during all those years: why I have to pay USD30 for the wire if I'm already charged 16% (not 12) for each transaction; why I have to pay USD 20 for lost cheques if there is no fault on my end; etc...

[12clicks]

"you morons?" you could have said, "you guys."

yes I could have.

However, since I started this forum, and you've named me as well as others as morons... I'm not giving you the respect to answer that.

I'll lose sleep over that.

[Kushiel]

I asked them many times during all those years: why I have to pay USD30 for the wire if I'm already charged 16% (not 12) for each transaction; why I have to pay USD 20 for lost cheques if there is no fault on my end; etc...

I can answer part of that, Bregot, regarding the wire transfer fees. There's a fee from the outgoing bank to the sender when international transfers are made - that's the 30usd up front that you're being charged. The percentage, I'm assuming comes from the receiving (your) bank, for processing/exchanging the incoming transfer. Each bank has different policies on this regarding price. Our outbound transfers cost 25USD, and I've heard of differing over-seas banks charging anywhere from 5-30 dollars from the payment.

I'm not sure is CCbill or anyone has an option to raise your minimum payout, but that would be a short-term solution, and is what we recommend/provide to our overseas affiliates and producers. That way paying 30-50USD out of 500-1000USD isn't nearly as bad as the same amount out of 100-200USD

[12clicks]

I asked them many times during all those years: why I have to pay USD30 for the wire if I'm already charged 16% (not 12) for each transaction; why I have to pay USD 20 for lost cheques if there is no fault on my end; etc...

because thats how they have decided to run their business.
you can certainly take your business elsewhere if its such a problem for you but expecting companies to change policies simply because thats what YOU want, ain't gonna happen.