If so, what programs do you use?

We've been using a card that you install on the inside of the computer. The card went out last Friday, and it's discontinued. We're looking for something farely quick. Right now, we're using "Roxio Easy Media Creator 10" as a quick fix and it has an import feature. But running into problems:
1 - It doesn't capture discs that are copyright protected.
2 - If the DVD doesn't have chapters set up a certain way, it will stop the import.

We are needing something quick. We use this for our xxxdto.com site. We have a stack of studio DVDs sitting here waiting to be captured and then placed into the encoding phase.

Can someone suggest something that is user friendly, easy to use, and provides with DVD quality or very close to DVD Quality?