It took 3 days for Verotel to put in place a remote user management for a clip on my website-usually the same day. Whats more worrying is they sent me an email with the following

Your account/website has been assigned to our Compliance Department for a final content check. This website will be authorized within 24 hours should everything look in order.

Im waiting to see what they have to say-has anyone else got this from Verotel?