Indeed, that was one of the things i used to teach my staff when i did a quick stint as a restaurant manager in the UK.Originally Posted by desslock
Instead of saying stuff like...
Steak with mushroom in a red wine sauce id have them present in such a way that it actually sounded tastfull without them even knowing what it tasted like.
So instead of the bland description they were used to giving out it turned in to..
A succulent steak cutlet served in an earthy mushroom and red wine jus.
Sales actually went up the same week in the restaurant after i got the wait staff to start describing the food and not just telling our clientele what it was
Regards,
Lee





Reply With Quote
Bookmarks