
Originally Posted by
justnuts
Hey Bass Chick-
You are making some serious assumptions in your post. You say that the problems that iBill caused as a result of not paying anyone meant nothing to Mr Former iBill. This guy did what he thought was right. After finally realizing that iBill was not doing much to turn itself around, he took responsibility for his actions. He was a man about it- very UNLIKE iBill's management team.
Having been an employee there, I do know that everyone I worked with felt horrible. Many of those people stayed with the company long enough to make sure that their clients were safe. Others stayed with the company with the hopes of everything turning around. Years ago, PayCom recovered after losing their merchant account. If you think we hung around for a paycheck, think about this- we lived on commission. Commission dried right up after iBill's merchant account was frozen. Our paychecks went to shit almost overnight.
Having gone through this debacle at IBill, I can understand why some folks hung-on. Management sold us the same bill of goods they sold their clients.
In fact, who are we to say that they won't eventually pay clients? Personally, I wouldn't trust them to hold much more than a bag of human waste.
BUT- I do know that they have reached agreements with some clients & began paying them in installments.
Being pissed off at iBill is totally justified. If you need to blame someone at the company, blame the folks who took over when Penthouse entered the picture. Your sales people had no control over what happened; nor did they have knowledge of what was happening until after the merchant account was frozen for several days. After that, your sales people only knew what upper management told them.
The sales people I worked with were all solid people. They fought for their clients; they cried when clients called crying; they put their jobs on the line by fighting with management; they really cared.
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