Hey Lee,

Chilihost is correct, we do make multiple attempts to rebill existing customers. The number of times depends on the actual reason for the decline. We do everything within our power to rebill customers for our mutual interest. Feel free to send me an email if you have any questions in the future, adamk@ccbill.com or 24/7 at clientsupport@ccbill.com.


Have a good one,

Adam Kerwin
CCBill Client Support Supervisor
clientsupport@ccbill.com
1-800-510-2859