I think the majority of previous Ibill clients DID drop them in a heartbeat,,
If anything, there may be a few rebills still cycling thru the system,, but they are not what is keeping them in business,,,

What is keeping them hanging on is getting new customers that don't do any research beforehand.... Even at that,, I sense the new breed of customers are probably 'low volume',,,

As far as the webmasters that got burnt last year, there are many that continue to participate in anti-Ibill fodder, almost as a public service to give Ibill the bad PR they deserve,,, right from the horses mouth, not from self-serving press releases.

The pen is mightier than the sword, and we should be glad that the webmasters with the battle scars continue to help by sharing their experiences,,,
That's what is 'keeping Ibill in business',, uninformed consumers, and knowledge is power,,,