Here's a few things I've learned:
Make your business partners/employees/clients feel like they are important and special and they are much more likely to help you achieve success. Avoid conflict whenever possible. Honestly listen to their advice and criticisms. If you have a differing idea then theirs, try to make them see your point and come to the same conclusion themselves rather then forcing them to do something they don't want.
Here's practical ways to apply this tip:
- If you have a Webmaster affiliate program, treat each affiliate with special care and attention, and address each of their needs. If they run a large TGP site, provide them with your best selling galleries. If they bring a lot of sales for you, surprise them with a nice bottle of wine or an extra bonus. Little things like this that show you notice them and will make them want to work that much harder to promote your programs.
- If you desire link trades or are trying to sell some service to a client, sincere praise and goodwill is going to make them much more likely to do business with you and give you what you want. Research their site and company before approaching them, sound knowledgable, and try to appeal to their interests as much as possible when talking to them. If you can give them something they want, chances are much more likely they'll give you what you want.
- If you have employees, find out what their ultimate goals are and figure out how you can help them achieve them. For example, if you have a designer that says he wants to be the best Flash artist, why not pay some extra money for them to train more and go to school? They will appreciate your giving them this special treatement and chances are they will be more loyal to you...and at the same time they are learning more in their field which is only going to help your business grow.
Originally Posted by Chilihost
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