And I will third, fourth and fifth that too. Luke is great. Not only his customer service far superior to any other host I have ever used, I would put his CS skills up against any that I have ever received in any area.

I used to live in Seattle and Nordstrom was held up as the company with the best customer service in the world, but they got nothing on Luke. I think anyone looking for hosting would be well advised to check out Chilihost.