Should I Be Concerned?

[maxpower]

I am sure that anyone that can make a real decision is off for Easter, sure Monday or Tuesday they will get back to you, BTW one of the good things about verotel is that they have live customer service chat almost 24/7 so if you have a problem you know you can talk to them :center:

[gaystoryman]

I'd be worried, and I'd be in touch with ccBill each day till its resolved clearly, documenting your calls, notes of what you said etc, just in case they do try to lay the blame off on you. I doubt they would, but an ounce of prevention is worth a pound of cure. Call them. 1 to 1 is unheard of, no one does that.