Quote Originally Posted by boyfunk
That little $400 endeavor cost that design firm about $30,000. That is what we were prepared to spend over the next year in design fees for the various projects we had.
I'd say you won or came out ahead: it was not a $400 mistake but rather an exchange - you paid some knob $400 to tell you what company to stay away from!
Better than a $30k mistake.
(Yah I know, stating the obvious, but I like to look at these little lesson from a positive angle.)

Quote Originally Posted by boyfunk
For some reason, a lot of these graphic designers don't get the idea that the CLIENT is the one paying the bill and therefore gets to decide what s/he wants.
I agree, and I'd like to add propeller-heads ('coders')!
We had a crew of in-house designers (5 employees) and coders (6 employees) so I understand the frustration.
Reminded me of being in playschool with a bunch of kids, but there was only one toy.

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