One of my very few beefs with ccbill is that they offer the webmaster NO way to contest a chargeback. We had a customer that very clearly had used our services a lot, we had the log files and various emails in which he'd expressed satisfaction with our services. Clear evidence of receipt of services.

I tried to get ccbill to take the materials we had to fight the chargeback, but they weren't the slightest bit interested... they insisted that "they had their own ways of fighting the chargebacks" which, to me, means probably doing nothing since, without evidence to the contrary, they couldn't prove anything.

I tried to get the info so we could submit the info ourselves, but, of course, they wouldn't allow us to do that either.

I just thought it was crap.