Quote Originally Posted by tombarr
I am not sure third party processors can release consumer credit card information even though you are the end reseller....the fact remains you are a reseller of the processors services... and it is on their merchant account, not yours...so they may have a legal issue with giving you any information to fight the chargeback.

CCBill also knows it is futile to dispute a chargeback for a paysite subscription....it's not supportable with signed documentation, 100% card in hand proof at the time of purchase so they have a liberar no questions asked refund policy to protect their merchant account which is the mainstay of their business...

so at the first sign of trouble from a customer, I am sure CCBilll would rather just refund than take the risk with their merchant account.
Tom,

What you are saying is right to the point.

Bottom Line: You win some. You lose some.

And sometimes we forget that MANY times a surfer stays a member and never visits a site for months and never asks for a refund. So giving arefund or getting a CB here and there is really just part of the business. You win some, you lose some.