Quote Originally Posted by collegeboyslive View Post
we have one.

they choose theire main reason for canceling from a list then when they click next it gives them a couple of pages explaining where the stuff is in case they missed it. like if they say not enought photos it shows them all the places we have photos. I think it does help. we stop like 30% of cancelations like this. we track when they hit the 1st page vs if they hit the actual final cancel page.
Cool

Are you using an off-the-shelf script to do this or a custom one?

If it is an off the shelf version, any chance you could post a link to where i can get it please?

Regards,

Lee