Quote Originally Posted by basschick View Post
those aren't stupid questions. for all they know, you have multiple paysites or other password files that have nothing to do with this particular site. since they don't want to do it over and over, they need this info.

i've never had a single problem with paycom. they're nice, helpful and thorough - let them do it their way and it will end up done right.
Well I am sure it will end up right, but they did not do a good job at all so far. It should have not come down to me to make sure they do about the only thing they really need to0, they should have tested this and found the problem long ago. As far as the questions they have ALL that info already they did not even look, its all in my paper work and the online forums I filled out. Maybe their service some day will make up for this (really do not see I will really ever need much more than this done though) but they have taught me that I have to check all their work and need to watch them. Come on really no other processors have BS problems like this, if its the way their script is set-up then they need to change it to something that works better.

You are right with out even looking at my account I could have all kind of weird stuff in it, but the point is that they did not even think its worth their time to try to look at it.