Yup - I had demands from this wacko bitch that was spewing off @ the gums about how she would take it to the boards if I did not do 'x' for her.

"... over the years I've sent you a ton of traffic, so I expect that you can ..."
a ton translates to an average of less than 2-uniques (NOT RAWs) per flipping day.
Yah, th@'s truck loads, dearie - let me backup the teaspoon so to catch the trickle.

As touched on before: we add a dollar value ($/RAW) to each and every one of our webmasters. If they are nothing but an expense to us (constantly cost us), never earning US money, we suspend their account (initial evaluation period is 6-months).
It's' just like being fired out the door by an ex-employer for being too lazy!

They seem to forget that they initially are an expense to us --- we lose money!

But hey, it's like they say: I wanna be like Playa (mike).