Quote Originally Posted by Lee View Post
Luke,

Thats the problem though it shouldnt be part of the business.

You dont go to BestBuy or CircuitCity, buy a 52" plasma TV, use it for the football season then take it back and say it wasnt what you wanted... Plus get a full refund.

It doesnt happen in real-life and it shouldnt happen online and these processors need to start taking a stance against this sort of shit.

Regards,

Lee
Best Buy doesn't have to worry about Visa or Mastercard shutting off their merchant account if their chargeback ration is a little high either.

I can't believe you would rather eat the chargeback. I'd rather not have
one. Refund, okay, the guy's a bad customer and cost me some money. Chargeback, get too many of these and i'm out of business. I'll take the former.