I would think that Best Buy would have an easier time in dealing with it, as they have a physical signature to use in proving their claim, while online operations don't, hence the readiness I think for companies like ccBill to offer refunds rather than fight chargebacks.

Also, is there not a CC penalty that goes with each chargeback from Visa and MC? and don't all processors pass that on to the webmaster? So I am not so sure i'd be willing to take chargebacks over refunds.

my pennies worth :morning: