Verotel is charge to high amounts(?) from the users - NEED HELP URGENT

[davespeedoevans]

I changed from Verotel to CCBill about 18 months ago for the same problem you are getting regarding support. Most of the time I ended up calling them - which I had to do during their office hours.

[maxpower]

OMG you guys are worse than old women somedays, I went back to the site, and my Verotel Rep says to tell you Wazzz UP!!! Just Login at the top left you will see HELP, 25 seconds later you should be talking to someone. :frog:

[ArmpitLover]

I have emailed Robbert at Verotel on your behalf and included a link to this thread so that he may respond.

Best
Dave

[leatherboy]

@maxpower
Thanks for compliment. I have found now the word help (in font size 1) and a new window has open: "A merchant customer service representative will be available shortly". Now I wait for 10 minutes but I am sure that the next minutes someone from Verotel will respond.

@ArmpitLover
Thanks.

[leatherboy]

Wait now 1 hour for a reaction in the Verotel's Merchants live Help. No response. No REP. What a pity! I am log out now from there. Also no respond here yet from Verotel and no e-mail.

I will try it again by another e-mail to Verotel.

[maxpower]

I talked to them a 2nd time today just a second ago and between you an me man, I think your right. Seems they know its you and just don’t give a shit! :turddance:

I might also have a nother suggestion, possible typing something in the box sometimes helps

[leatherboy]

Thanks for your help.
If so: I don't know what I have done Verotel. I never had problems in the past with Verotel and I really rare participate on forum threads. This is the first time I have a public problem and this only due to the non-response from Verotel.

[maxpower]

Thanks for your help.
If so: I don't know what I have done Verotel. I never had problems in the past with Verotel and I really rare participate on forum threads. This is the first time I have a public problem and this only due to the non-response from Verotel.

It was a joke man they are not sitting over their blowing you off, your making a mistake someplace. Let me walk you though it.

First Login to the webmaster area
Then click the Help text at the top right.
A page will open and very shortly a chat window.
Type something in the Chat window, Like Max says Hi
I am sure once they see my name, they will do everything they can to make all your dreams come true.