Verotel is charge to high amounts(?) from the users - NEED HELP URGENT

[maxpower]

Thanks for your help.
If so: I don't know what I have done Verotel. I never had problems in the past with Verotel and I really rare participate on forum threads. This is the first time I have a public problem and this only due to the non-response from Verotel.

It was a joke man they are not sitting over their blowing you off, your making a mistake someplace. Let me walk you though it.

First Login to the webmaster area
Then click the Help text at the top right.
A page will open and very shortly a chat window.
Type something in the Chat window, Like Max says Hi
I am sure once they see my name, they will do everything they can to make all your dreams come true.