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I'd rather be whole, than good
Sam - Unless I missed it I didn't see your site mentioned in this thread.
I saw your site for the first time this morning (before I knew about this thread) and the first thing I said (and TRUST ME I've seen a lot of sites) was "Wow! These models look really young").
That being said, if "I" have that reaction I can guarantee that Visa compliance will. Epoch has a much better chance of getting your site approved quickly if we have the information we need to answer their questions. We work with them on a daily basis and we know what they are going to be looking for.
A billing company provides a service and part of that service is to protect your interests. And yes, our interests as well. Compliance is doing their "due diligence". Everyone who's seen your site has had the same reaction.
We (and I personally) have extended every ounce of support to you. We are not the Internet police and we have no interest in causing anyone to "jump through hoops". Helping you get approved with as little friction as possible is the entire goal. And making sure our assets and yours are protected is worth the effort.
I'm available to you for any questions you have as is Frank, tech support, compliance, risk management, etc...
You have a lot of people working for you.
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