Update from National-Net:

One of our providers, TeliaSonera, has had a major fiber cut on one of main routing paths in the Northeast.

When we were first made aware of it, we we not too concerned because with the exception of a few localized routes that could not automatically route around the cut due to the way carriers in that area handled routing, all other traffic automatically routed around it and went down our other providers (Level3, Savvis, Global Crossing, etc)

Because it was such a small subset of routes affected, combined with the fact that we were told that a fix would be done in a couple of hours (manually routing around these subset routes would have taken more than 2 hours), we made the decision to wait while they repaired it. We have recently received a revised update that states the repairs are going to take much longer than expected and are more extensive than first estimated. Because of this update, we are now taking to the time to make the routing changes required to route around the last few affected areas.

Please understand that this may not completely solve your problem because we can only control how we get to you. We have no control over how you get to us.