It's funny how we all seem to have different experiences with the different carriers. We quit using UPS two years ago because their service was so bad, especially on the pick up end in Palm Springs. Sometimes they would pick up sometimes they wouldn't...and most of the time, even though they knew our shipping department closed at 4 PM, they would arrive after 5 PM and then a note on our door acting like it was our fault we weren't there.

FedEx on the other hand has been great for us. Granted, we use 2nd Day Air exclusively with them, but their failure rate is virtually zero.

And, Priority Mail now get most of our business. We like them cause they are cheaper if we are having to go cross country, they are fast and the customer likes them because they don't have to be there to sign and they have Saturday delivery. When we first began using Priority Mail I was a bit worried since I would not have proof of delivery and I thought that we might end up getting a lot of "I never got it" complaints. Those complaints never happened.

For the money, Priority Mail can't be beat followed by FedEx. As for UPS, frankly, they've gotten too damn big for the britches and their systems are designe for their convenience not the convenience of their customers. I doubt we will ever use UPS again.

Bill