Quote Originally Posted by abostonboy View Post
You have a point. I just look at our stats and know that a very high % do come back. Of the ten support issues I dealt with in the last 4 hours, 8 have been a member more than once. One had been a member at least 10 times. It's hard for me to treat them anything like a full recurring member.
Why does that member choose nonrecurring so many times? He sounds like an anomaly to me.

When I cancel a membership somewhere, I don't consider myself a full member any longer.

Jimmy