Quote Originally Posted by Lee View Post
I think the major one for me is when something is billed as 'free' but the surfer needs to 'verify' their age using a credit card.
That's a big one. I called out a "free AVS" for that pretty strongly.
I don't want to make a list of ideas for shady people, but I figure
I have to ask "how would I feel if someone did that to my sister?"
If it would be shady of someone to do it to my sister, than it's shady
period. Billing needs to be clear and upfront. For me, I can't get
info a "gray area" because if I allow myself to look at shades of
gray regarding honesty I can easily convince myself that the words
on this page aren't black, they're just dark gray. So I have to look
at this type of thing pretty much in black and white. Either you're
treating the customer the way you'd want to be treated or not.
If you have to think about whether it's OK or not, it's not.